Do It Yourself | Why Santelli |
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Santelli Lumber has been working with contractors for over three generations.
In that time, we have grown to be one of the most respected lumber and building materials suppliers in Western New York. Working with our contractors means more than just stocking quality materials and providing service. It also means helping our customers optimize and maximize their own business.
At Santelli we work to make sure our customers not only get the building materials they need, but also on time with no unpleasant surprises - guaranteed. We give our customers a reason to come back time and time again.
Quite often, contractors have a hard time finding the materials they need to complete a project. Santelli Lumber has the expertise to give contractors the professional advice they need.
When you visit any of Santelli Lumber yards, you always know what to expect. With our large inventory of lumber, building materials and hardware, plus knowledgeable, courteous salespeople to help you make your selections, it’s no surprise that Santelli customers keep coming back, year after year. Contractors and builders have long been among the most loyal Santelli Lumber customers. Our contractor sales staff is always prepared to expedite your orders and arrange your deliveries where and when you need them. Please fee free to call or visit any Santelli Lumber store with your special needs or questions, and you can depend on our professionals for the understanding, advice and help you want. Delivery Our professional sales and customer service team are always there to help our contractors/builders select the building materials they need to get their job done right. We know that you can’t take time away from your busy day so you can utilize our fast and efficient delivery trucks to bring you the items you need quickly. No one likes to wait long for something the much needed items they have ordered for their project. Santelli Lumber has raised delivery service to a fine art. Our delivery fleet is the best and most reliable in the area. Santelli Lumber never skimps on safety. Our drivers undergo rigorous training on the safe and proper operations of their vehicles. They are trained to identify delivery site conditions that may pose a potential safety risk to themselves, their delivery vehicle, your customer and customer’s property. Our drivers will opt not to use the driveway or lawn if they know damage will result. Estimates Just bring in your blueprints or drawings and we will provide you an accurate estimate on all of the materials you will need for your building project; large or small, and provide it quickly. We have expert staff that can do your blueprints professionally too… Job Site Calls We will not hesitate to come to your job site to make sure you have everything you need for your project. We will stop by often to check if there are any additional materials you might need and to make certain if there is a problem with a delivery, we will resolve it quickly so there will be no delays in the completion of your project. Fax or email your orders We know you are busy and many times you don’t have time to visit our office to drop off your materials order. No problem! Simply fax or email your order and one of our experts will accurately quote your order and Fax, E-Mail or call you with an estimate. Just see our “Contact Us” page for our email, fax and phone numbers. 2 Convenient Locations in the Central Upsate New York Area We have 2 locations to serve you throughout the Lyons and Palmyra areas and our locations are ready with contractor sales staff that will be happy to assist you with all your needs. Visit our store locations page for directions, detailed maps, hours and you can even e-mail our store directly. Complete Special Order Resources The staff at Santelli Lumber will go out of their way to help you or your customer locate those hard to find specialty items. Special orders are one of the most important parts of the customer service department at Santelli. We currently stock 40,000 items and we have access to many more special order products. The Santelli customer service staff will go out of our way to help you find just what you need for your project, including custom and hard-to-find items for your project like non-standard door and window sizes. Welcome to Santelli Lumber’s Product Showroom where you will find information on the products and services we carry. Click on one of the sponsor logos, featured manufacturer photos or choose a category or manufacturer from the search box on the left. It is our goal to provide you with the best information available to help you in your product selections. Please contact us with any questions or comments. Browse our in-store and e-brochures to find information on all of our building products and materials. There is a reason why we are the Contractor’s Choice! We take excellent care of YOU; so YOU can concentrate on your building projects! Lumber – Depth of product gives you the materials you want to build with and the choices you want.
Delivery
Our friendly delivery team is on the road to serve you 6 days a week. Santelli Lumber delivery drivers are instilled with the desire and focus to meet your needs. Delivery—Get the Supplies You Need Quickly and Easily Get Supply Delivery and Construction Delivery. When You Need It. We know you've got schedules to keep. That's why Santelli Lumber delivers most supplies to your property or job site, six days a week. We've spent over 60 years building one of the best supply delivery and construction delivery-vehicle teams in the business—to make sure you get the supplies that help you take care of business. We offer:
Santelli Lumber truck drivers are trained to completely service our customers. We're committed to delivering your products how you want them and when you need them.
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