Santelli Lumber Offers Several Support Services
These include material estimating, product research, special orders, and delivery service. We also offer a knowledgeable staff for those times when you just need a question answered.
Proud Member of LMC - Lumbermen's Merchandising Corporation
Lumbermen's Merchandising Corporation (LMC) is the largest Forest Products and Building Materials Buying Group in the USA with over 1,200 member locations across 48 states plus the Bahamas. All members of LMC are recognized as, "Building On Service" Dealers, an exclusive network of independent lumberyard companies who own LMC.
LMC is a network of dealers who represent over 10 Billion in sales annually. As an owner of LMC, a "Building On Service" Dealer is among the most Competitive, Progressive, and Outstanding "Independent" Dealers in the Construction Industry. All "Building On Service" Dealers have direct access to unlimited products with top suppliers in the industry.
As a "Building On Service" Dealer, Santelli Lumber has the "Billions of Dollars in Buying Power" of the total supporting organization , in addition to the resources of hundreds of service-oriented staff ready to meet any challenge head on. So you not only get the best price, but the best products and service, with knowledgeable, well-trained staff.
It has always been our goal at Santelli Lumber to be the resource for construction products and services for contractors and individuals. We are your best source for residential, repair and remodel, and light commercial construction. We will provide a safe, challenging and rewarding work environment for our associates. We will accomplish this by keeping the lines of communication open with all of our customers, vendors and associates.
Integrity - Santelli Lumber sets the highest standards and will live up to this commitment in a honorable and ethical manner. Here's how:
Total Customer Satisfaction - Listening to our customers is the key to forming long-term relationships with them. We do our best to anticipate the needs of all of our customers by keeping our lumberyards and stores fully stocked.
Mutual Trust and Respect - We treat everyone with respect and we know that we have to earn your trust. We do that best through our customer service staff's performance. They will be relentlessly searching for a solution in the shortest time to keep your project on track.
Teamwork - We believe in teamwork and will work together with our customers, vendors, and associates to achieve common goals and mutually beneficial results. Innovation - We think "outside the box" while working to create new products, services and systems to improve our industry.
Passion - We have the drive and internal motivation to better serve our customers and to provide an enjoyable and productive environment for conducting business. We believe we get out of our work what we put into it.
Continuous Improvement of Proficiencies - We are constantly searching for ways to perform as outstanding professionals to keep the relationship with our customers, vendors, and associates. Frequent training and expert knowledge is helps us perform beyond their expectations.
Our Mission - Santelli Lumber is dedicated to being the premier supplier of building materials and services to professional builders, remodelers and, do-it-yourselfers. Our lumberyards and retail stores have professional customer service teams that are well trained, knowledgeable and motivated to help you with your building project; large or small.
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